Tag Archives: Bespoke

Preparation of content overcoming fear building confidence organisation planning Voice qualities rhythm speed volume pitch Relaxation techniques Appearance The use of body language Overcoming fear Impact gaining & maintaining attention using props & visual aids humour clarity, consistency, confidence & control Hints & tips dealing with problems handling questions  

Recognising the differences between passive behaviour assertive behaviour aggressive behaviour Understanding the benefits of assertive behaviour Identifying your own communication strengths & weaknesses How to deliver the ‘CCD’ message be clear be concise be direct Developing assertiveness using ‘I’ messages owning emotions constructive use of personal power Understanding your audience How to give effective praise and criticism How to participate successfully in meetings Meet a whole new ‘You’! Learning Outcomes:…

Read More »