Supervisory Skills Training Courses

How this course can benefit you:

To help you become a more effective supervisor, by achieving high levels of commitment from your team. This course will either help to refresh/improve skills you already have, or if you are new to the role it will give you the tools and guidance to make a real impact as a supervisor.

Duration: 1 Day

Course Objective:

This supervisory skills training course provides delegates with guidance on how they can build and develop key skills needed when they move into a Supervisory role, and to have the confidence to put them into practice and begin the process of effective and professional management.

Course Contents:

• Roles of a supervisor
• Responsibilities of a supervisor
• Perception of the role
• Listening Skills
• Planning & organisation
• Prioritising
• Leadership skills
• Working one-to-one
• The power of feedback
• Open or closed door
• Handling difficult situations & challenging people
• Performance & motivation
  • transactional analysis
  • stroking
  • empathy
• Time management
• Setting improvement goals
• Breaking the delegation barrier
• Interpersonal skills
• Effective communication skills
  
  • questioning skills
  • listening skills

Learning Outcomes

After the course delegates will be able to:

• Change management style to suit different teams
• Identify what motivates a team
• The skills to delegate
• Manage their time effectively

What our attendees have said about us: