Performance Management Training Courses

Duration: 1 Day

Course Objective:

This Performance Management skills course give participants an understanding of the key activities central to the effective management of performance, an appreciation of the motivational aspects of performance, and the development of face-to-face communication and problem solving skills

Course Contents:

Having completed this Performance Management skills course, participants will be able to

• Give effective feedback
• Set achievable goals and expectations
• Support other people’s development
• Deal with situations as they arise and avoid escalating problems
• See things from other people’s perspective
• Deal with yours and other people’s feelings
• Deal with difficult situations and behaviour
• Build other people’s confidence and morals, including your own
• Set effective boundaries and performance levels
• Deal with change management

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