Email Etiquette (Netiquette) Training Courses

How this course can benefit you:

To help anyone that has to communicate via email both internally and externally

Duration: 1 Day

Course Objective:

This Course looks at the way in which an Organisation can learn how to improve written communications internally and externally via email (netiquette). Writing clear and concise emails will go a long way towards creating a positive image.

Course Contents:

- Write business emails and other communications which use the 7 C’s principle:

  • clear
  • concise
  • correct
  • courteous
  • constructive
  • convincing
  • complete

- Email etiquette for businesses

- Why do we need email etiquette (netiquette)?

- What are the rules?

- How do you enforce email etiquette?

- Understanding how others view written communications

- Establishing the aim

- Devising the structure

- Drafting the text

- Email writing rules

- Dealing with complaints

- Correctly entitling as well as sign off and salutations

- Spelling, grammar, punctuation, and sentence structure

- Word usage (or mis-usage)

- Editing and proofreading 

Enquire About Email Etiquette (Netiquette) Training Courses Course
This course can be tailored to meet your exact requirements.
 

* fields are mandatory.

What our attendees have said about us:
The trainer was very articulate, made course helpful and interesting. Very worthwhile
Local Government Ombudsman
A very worthwhile day that can be put into practice, it was enjoyable too!
Residential Management Group
Fantastic! Friendly yet professional, and informative, good at involving everyone in the class.
Charities Aid Foundation
An overall well presented course!
Harrods
Fantastic tutor she has excellent knowledge, she made me feel really comfortable. The course well paced a big thank you.
Burges Salmon LLP