Confidence & Assertiveness Training Courses

How this course can benefit you:

To help you communicate your thoughts in a more assertive and confident way

Duration: 1 Day

Course Objective:

To enable delegates to understand the benefits of Assertiveness and to learn the skills to be able to communicate in a Confident and Assertive manner

Course Contents:

  • Understanding fears and removing them
  • Create boundaries and learning to say ‘no’
  • Recognising the differences between
    • passive behaviour
    • assertive behaviour
    • aggressive behaviour
  • Understanding the benefits of assertive behaviour
  • How to deliver the ‘ccd’ message
    • be clear
    • be concise
    • be direct
  • Developing assertiveness
    • using ‘I’ messages
    • owning emotions
    • constructive use of personal power
  • Effective communication skills
  • How to deal effectively with conflict

Enquire About Confidence & Assertiveness Training Courses Course
This course can be tailored to meet your exact requirements.
 

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What our attendees have said about us:
Excellent, Marcella really knows her subject. I found the day very interesting and helpful.
Borough of Redbridge
Garry was great, really helped me pinpoint areas that I have hidden behind and helped understand how to do something about it
HSBC
The training I had today was above and beyond what I ever expected; it has made so much difference to me. Steve understands exactly what the individual needs, adapting to this.
QED Clinical Services
Exceptional delivery of subject. I would recommend this course to anyone dealing with difficult situations. I enjoyed the personal approach
Hope Limited
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