Business Letter/Email & Report Writing (combined) Training Courses

How this course can benefit you:

By the end of this course delegates will understand effective writing techniques

Duration: 1 Day

Course Objective:

This course introduces delegates to effective written business communication. Focussed predominantly on letter/email and report writing, it gives an introduction on how to turn those emails into more effective documents and be able to construct a well thought out and well-written report.

Course Contents:

Letters/Emails

  • The seven C’s principle
  • Email etiquette and why you need it
  • The ‘rules’ of business letters / emails
  • How to deal with complaints
  • Draft text
  • Use of Plain English
  • Avoiding business terminology and jargon
  • Correct grammar and punctuation
  • Editing and proofreading

Report Writing

  • Why we need reports
  • Aim setting
  • Planning and preparation
  • Investigation
  • Drafting, editing and proofreading the text
  • Using appendices, references and bibliography
  • Course review

 

Enquire About Business Letter/Email & Report Writing (combined) Training Courses Course
This course can be tailored to meet your exact requirements.
 

* fields are mandatory.

What our attendees have said about us:
Very well organised, excellent trainer
IPCC
Enjoyable course, well run. Tutor helpful and willing to provide extra help
NCHA
Ava was very knowledgeable, personable and taught me some valuable techniques
Amicus Horizon
Really well delivered, excellent knowledge of the course subject
NHS England
Good group size and good interaction, exercises and examples. Thank you
Bank of England
The trainer made the course more enjoyable and easy to understand the aims of the course
Essex Probation
I really enjoyed the training and will put my knowledge to good use
RCGP