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Keystar Blog |
This course is aimed at Managers and Supervisors working in both Residential and Community Care. This course will give delegates the tools and techniques to strive to increase privately funded care packages, and improve occupancy rates. It focuses on the Customer experience from first contact with your organisation to contract agreement and continuing excellent Customer Service to ensure that all potential Customers experience the same level of service and standards.…
Marcella from Keystar Training has undertaken Presentation training on a number of occasions at Haven House Children’s Hospice with both staff members, volunteers and parents of children at the hospice. The training incorporates confidence building, successful presenting and how to alleviate fears of presenting. Over the 4 hour sessions, Marcella successfully engages the participants with each participant leaving feeling more confident about speaking in public. Marcella makes the sessions interesting and with her excellent sense…
Non verbal communication seems to be the way most companies are heading and there are many dangers attached to this form of communication. ‘I didn’t mean it like that’, ‘I didn’t mean to come across as rude’, ‘I sent it quickly as I was running out of time’….so it is very important for employees to understand the importance/effect/power of the ‘written word’. Keystar Training are now delivering an Email Etiquette…
We are offering Speedwriting Courses onsite for up to 15 people from £700.00 + VAT this includes support courseware and certificates. Once a course is booked our trainer makes contact to ‘build’ the course to your exact requirements using subject specific texts for exercises etc. We also offer a split day Minute Taking / Speedwriting Course also from £700.00 + VAT. These courses benefit Admin Staff, Receptionists, PA’s, anyone who…
We bought Keystar onboard in May 2012 and used them throughout the year and into 2013 to run our softskill courses. They offer a wide range of courses at all levels and the option to fully bespoke each course to meet individual, team and business needs. Keystar allow direct contact with their trainers enabling us to arrange conference calls with them and our staff to discuss directly with the trainer…
Keystar Training have received feedback from a course Garry delivered for i-Wireless on Proofreading… Comments on Tutor ‘Very interactive & engaging. The structure of the course was great & Garry was able to deviate where appropriate to tailor the course to our requirements’ another comment ‘Had such a fun day!!’ Please call 020 8559 8097 for more information on our Proofreading Course www.keystartraining.co.uk
Learn the Art of Speedwriting…We like to call it adult text speak!!! It helps with Minute Taking in meetings, Telephone Technique, and understanding how the ‘younger generation’ communicate!!!! ….Keystar Training have a special offer on their Open Course 18th June @ £100.00 + VAT per person. This includes course notes and a certificate for every delegate. Our offices are based in Chigwell (2 min walk from Central Line) or we…
Are you struggling to find work? Your CV is perfect but when it comes to meeting potential employers are you too nervous to sell yourself? Do you feel that you let yourself down at the interview process, and would you like to learn how to sell yourself? Call 020 8559 8097 for a place on this small (max 6 people) Open Course 29th May at our offices in Chigwell @…
Keystar Training are offering bespoke one to one courses in a combination of our Soft Skills courses……Customer Care / Handling Difficult & Demanding Situations or Time Management / Assertiveness and many other different combinations from £250.00 + VAT. We build all our courses to suit the delegate’s specific requirements.  All our training includes course notes and certificates for all delegates …..for more information call 020 8559 8097 or visit our…
We are offering a new Open Course on MS Office 2010 Upgrade combining Outlook, Word, PowerPoint & Excel @ £250.00 + VAT per person (maximum 6 to a class) This will include support courseware and a certificate. Call 020 8559 8097 to reserve a place or visit our website www.keystartraining.co.uk for an enquiry form.