Keystar Blog

We now offer 3 different options for Advanced Minute Taking  At the end of the course delegates will be able to; Write and distribute minutes with confidence. Understand best practice theories to prepare for meetings and write effective accurate minutes. Clearly identify their role before, during and after the meeting. Identify different methods of minute taking and organising their material. Learn techniques to identify and highlight important points in a…

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Keystar are now offering 90 Minute Webinars in over 30 Soft Skills courses including Managing Remote Teams  Emotional Intelligence Personal Resilience Please call 020 8559 8097 or email info@keystar.co.uk for more information

     

Keystar have recently delivered Unconscious Bias for several Local Authorities and delegates said the following: ‘Very good and engaging and made the course fun which put people at ease.’ ‘The training was invaluable’ . ‘It was an enjoyable days training, even thought the subject matter was tricky at times.’ ‘I enjoyed the course and will try and take on board the things Mark mentioned’. Thank you for all your help.’…

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Keystar Training recently delivered Stress Management for Homes for Haringey and delegates had this to say about the course ‘ the trainer explained everything in detail and if anyone didn’t understand she took his time to explain.’ ‘A good communicator, she knew what she was talking about and made me feel at ease.’ ‘Good clear training.’ ‘Very easy going and patient.’ ‘Friendly and approachable. Encouraged thinking of a daily event…

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Keystar training recently delivered Negotiation Skills for AIG, delegates said the following: ‘Absolutely brilliant, enjoyed and understood this training session and would happily attend another course with Peter.’ ‘Very well organised and delivered and very informative.’ ‘Thank you Peter, I thoroughly enjoyed the session today, great job.’ ‘Very engaging, made it relevant and interesting.’ ‘Very informative, interesting and helpful. The trainer expressed the information well.’ ‘Really enjoyed this course, could…

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Time Management

It’s at this time of the year, Time Management or Prioritisation Management (as some now call it) gets worse rather than better. Everyone is so busy with their workloads and their minds are also busy with the Festive Period….regardless of their religious beliefs December is a ‘chaotic month’. So what is Time Management…well there are only 24 hours in a day (although some believe they have less time in their…

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Keystar Training recently delivered Prioritisation Management for AIG, delegates said the following: ‘the course is ideal for a follow up on certain emails such as email organisation etc. I thoroughly enjoyed the day.’ ‘Very happy with Peter’s style of training, a great day.’ ‘Excellent delivery and very engaging.’ ‘Very informative and interesting, thank you.’ ‘The tutor was good, listened to all our questions.’ ‘Great examples and practical suggestions.’

     

Keystar Training recently delivered Speed Reading for Wokingham Borough Council, delegates said the following: ‘Supportive and encouraging.’ Kept course interactive and fun.’ ‘Excellent tuition throughout the day, very personable.’ ‘A very personable and patient teacher, thank you.’ ‘knowledgeable, professional and taught at a good pace with good handouts etc.’ ‘Very informative and useful.’ ‘I learnt a lot and it made me think about how I read and then retain the…

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Keystar Training recently delivered Minute Taking for West London Mental Health, delegates said the following: ‘Paul was very clear and group work was excellent.’ ‘Approachable and dispelled any fears I had of Minute Taking.’ ‘Helpful and informative, some good tips too.’ ‘Fantastic trainer, thank you for your help.’ ‘Excellent trainer, he delivered the course clearly and was encouraging to all the delegates and all the challenges they faced with Minute…

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Training

Clients ask me what the difference between Supervisory Skills and Management Skills is, the simple answer would be…nothing…to supervise is to manage, and to manage is to supervise. One particular client called in as they were struggling with a particular manager, who by all accounts lacked People skills…or an easier way to put it would be, lacked the ability to communicate in an acceptable way with others. I asked the client how did this…

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