On behalf of myself and Inspire 2 Independence, I would like to thank Keystar Training. Over a period of 2 years they have worked with us 6 times providing Telephone Technique training for our outbound team, whose ages ranged from 18 – 24. This training not only provided the individuals with valuable knowledge but also saw the Outbound Team excel at their jobs. Steve who delivered the training on each occasion was very friendly and professional and also kept each individual interested. He also delivered the training to each person’s individual needs ensuring that everyone got the best out of the training.
The staff that worked on the Outbound Team were all on 6 months to 1 year contracts and many have moved on to either sales or telesales roles and I believe that the training that they received from Keystar Training was a big factor in them gaining employment within these roles.
We hope to continue working with Keystar Training in the future giving our staff and clients the knowledge and skills which will assist them in their future careers.
David Williams Employability Skills Consultant
Inspire 2 Independence