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Category Archives: Soft Skills Training |
Learning Outcomes By the end of this course delegates will be able to: Define effective leadership behaviours of remote teams Identify what remote team members need and expect from team leaders Use a combination of communication channels and methods to support effective team working Create and maintain motivation and team spirit within remote working environments Use a number of techniques to manage and maximize the performance of remote team members…
Module 1 – Effective Communication Skills Learning Outcomes  After this course delegates will be able to:- Learn how communication skills impact on other people Improve their communication skills to get better results Understand how to be more assertive Module 2 – Prioritisation & Time Management Learning Outcomes After this course delegates will be able to:- Prioritise tasks and delegate more effectively Enhance and develop their organisational skills Transform tasks…
Learning Outcomes Understand the media and how to manage them effectively Learn how to fully prepare for your media interviews Learn how to get your key messages and talking points across clearly Speak with greater confidence and influence when talking to the media Learn how to think on your feet and deal with awkward, difficult and challenging questions Convey a more professional style when appearing on radio or TV/Camera  Course…
Learning Outcomes After the course delegates will be able to; Understand how levels of resilience in the working environment affect us all. Implement practical tools to deal with stress and pressure levels in the workplace Work smarter not harder Understand the importance of using a good decision making process when under pressure Understand the influences of lifestyle factors on resilience, resulting in healthier employees and increased productivity Think in a…
Learning Outcomes  Understand the differences between Selling and Managing Have the ability to use their time and skills more effectively Produce more sales from personal and their team’s selling activity Maximise opportunities by building better business relationships Be able to provide leadership and support to develop their team The Sales Person Vs The Sales Manager Making the Transition Getting Organised Account Management Maximising Sales Negotiation Skills Consultative Selling Team Management…
Learning Outcomes At the end of the course delegates will have An overview to Health & Safety and its importance Be able to report accidents in accident books Have an overview to Risk Assessments Course Contents Introduction to Health & Safety Who is responsible for Health & Safety Outlining the ‘pyramid’ process Why we need Health & Safety and statistics Health & Safety at Work Act overview Health & Safety…
Learning Outcomes How to utilise time effectively and efficiently (Individual Analysis) How to motivate/engage people around you (Group Activity) How to become more effective at managing challenging situations (Role Play Scenarios) How to deliver messages in a clear, concise, direct way Content What is Time Management? Recognising Stress in the Workplace Definition of Assertiveness & Personal Barriers to Achieving Assertiveness Assertiveness Skills &Techniques (Role Play) The Power of Self-Image (To…
Learning Outcomes By the end of this course delegates will be able to :- Write well-structured emails which get positive results Understand the do’s and don’ts of professional email writing Manage their emails proactively for peak performance Course Outline Before you start typing (process) What do you want to say? Email etiquette and netiquette Before you click ‘Send’ Proactive email management Getting your inbox to Zero
Day 1 Introduction to the Sales Training Programme Understanding Laws and Ethics of Selling Understanding laws affecting selling Understanding the ethics of selling Time and Territory Management Be able to manage own use of time Be able to develop a sales call plan Be able to develop a plan to manage sales within a territory Day 2 Using Market Information for Sale Understand the importance of obtaining and storing sales-related…
Introduction to the Programme – ½ Day Understand process of LMTP Developing group aims Developing personal objectives Setting achievable targets Understanding Leadership – 1 Day Understanding how to establish an effective team Understanding how to motivate to improve performance Developing yourself and others Problem solving/analytical thinking & making decisions Understanding organising and delegating in the workplace Change Management – ½ Day Understanding the communication process in the workplace Planning change…