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Category Archives: Soft Skills Training |
Why Delegate? Benefits to Organisation Benefits to you Benefits to the Team Obstacles to Delegation What is stopping you? Team Task The Five Principles of Effective Delegation The right Task The right Circumstance The right person The right Communication/Direction The right supervision The Four Levels of Effective Delegation Delivering Effective Feedback
Advanced Minute Taking This can be offered as 3 different options Option 1Â Â Â Â Â Â Â Â Â Â Â Â Â 3hr (half day) By the end of the course delegates will:- Write and distribute your minutes with confidence. Understand best practice theories to prepare for meetings and write effective accurate minutes. Clearly identify your role before, during and after the meeting. Identify different methods of Minute Taking and organising your material. Learn techniques to identify and highlight…
Why Delegate? Benefits to organisation Benefits to you Benefits to the team Obstacles to Delegation What is stopping you? Team Task The Five Principles of Effective Delegation The right task The right circumstance The right person The right communication/direction The right supervision  The four levels of effective delegation  Delivering effective feedback
Course Content (to be tailored to specific client requirements) Understand communication and its effectiveness Build rapport and tailor the approach with your clients Presentation skills – present with impact and clarity Emotional intelligence and its purpose Stakeholder management Understanding power and influence Time management Social media and its considerations Create your own action plans – what will you do differently?
Overview This online live training course will give participants an initial introduction and understanding of commercial, legal and engagement considerations of contract management. Managing contracts, licenses, and tenders to avoid costly mistakes and errors Implementing agreements and undertakings promptly and correctly Your responsibilities and best practice when issuing tender invitations or negotiating terms and conditions Ensuring you have greater commercial awareness and legal understanding The exact topics and sequence of…
Have a clear understanding of Behavioural Insights and Nudge Theory Based on this understanding have explored some ideas for encouraging positive relationships with residents and colleagues, joint problem solving and successful outcomes Understand the importance of and know how to build trust and rapport quickly and effectively Identify and overcome barriers that can cause communication breakdown Negotiate effectively to achieve win-win outcomes Manage difficult situations with confidence and assertion
One of the key challenges for the leaders and managers of today is to overcome the remoteness with which we work and to ensure that our people continue to be supported and valued. It is also important to have the correct balance of supervision and control. Too much and people feel stifled and monitored. Too little and people feel undervalued or invisible. Working with remote teams presents a range of…
This webinar provides essential team leadership skills to those who are newly promoted to the role. Delegates will enhance their leadership skills to improve effectiveness within the team and organisation, enabling new team leaders to step up to their new responsibilities. It is also relevant to existing team leaders wanting to update their skills and to aspiring individuals who have the potential for future development into a team leader role.…
Suitability and Overview This webinar is suitable for individuals who lead and manage a team. It is intended to provide a greater understanding of the dynamics and variables that can affect team performance and ultimately the success of the team. A team may consist of two or people working together or independently to achieve a common goal or output. Team dynamics reflects the relationship that exists within a team and…
Suitability and Overview This webinar is suitable for individuals who are involved in the shaping of and delivery of the strategy of an organisation, providing an insight into the tools, methods and models strategic planning ahead of any implementation. Strategic planning is a systematic and documented process for enabling key decision-makers to decide the future direction, vision and aims of the organisation, considering the prevailing internal and external conditions. Decisions…