Business Letter & Email Writing Training Courses

How this course can benefit you:

To enable delegates to become more effective with their written communication

Duration: 1 Day

Course Objective:

This Course looks at the way in which an Organisation can learn how to improve written communications. Writing clear and concise letters and emails will go a long way towards creating a positive image.

Course Contents:

  • Write business letters and other communications which use the 7 c’s principle
    • clear
    • concise
    • correct
    • courteous
    • constructive
    • convincing and complete
  • Understanding how others view written communications (including emails)
  • Establishing the aim
  • Devising the structure
  • Drafting the text
  • Letter writing rules
  • Dealing with letters of complaint
  • Correctly addressing, entitling as well as sign off and salutations
  • Spelling, grammar, punctuation, and sentence structure
  • Word usage
  • Editing and proofreading
  • Writing effective workplace email
  • Why do you need email etiquette?
  • What are the rules?
  • How do you enforce email etiquette?

Enquire About Business Letter & Email Writing Training Courses Course
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What our attendees have said about us:
Fantastic course exceeded my expectations, thank you
Radisson Edwardian Hotels
Very good, provided clear explanations and had good understanding of the subject
SYPTE
Fantastic! Friendly yet professional, and informative, good at involving everyone in the class.
Charities Aid Foundation
An overall well presented course!
Harrods