Effective Email Management 1/2 Day Workshop

Duration:

Course Objective:

Email is a widely used tool for business communications, but a survey in 2013 found that it has caused tension, confusion, or other negative consequences for 64 percent of working professionals. This course is designed to enable delegates to construct, send and manage email communications effectively and avoid the mistakes which cause these issues.

Course Contents:

Learning Outcomes

By the end of this course delegates will be able to :-

• Write well-structured emails which get positive results
• Understand the do’s and don’ts of professional email writing
• Manage their emails proactively for peak performance

Course Outline

• Before you start typing (process)
• What do you want to say?
• Email etiquette and netiquette
• Before you click ‘Send’
• Proactive email management
• Getting your inbox to Zero

What our attendees have said about us: